MANAGERIAL TRAINING

 

“Very wonderful training. It reflects the true character of myself to improve.”

– Koh Chong Ming, Harbour Agencies Sarawak Sdn Bhd, 2017

 

 “Enlightened and helped me to identify my leadership style. This course also equipped me with necessary skills and knowledge to manage my subordinates.                                                                           

 –   Eppi Rigar, Sarawak Energy Berhad , 2017-

 

“Setiap penyelia disyorkan untuk menghadiri kursus ini sebagai ‘refresher’ dan menambah pengetahuan dan keupayaan menjalankan tugasan harian.

 – Rafidah Binti Mohd Zain , Telekom Malaysia Berhad , 2015

 

“Awesome! It built up my confidence level and motivated me. I’m more prepared to deal with different kind of people (workers).”

– Rosemina Anak Liboma , Taiyo Yuden Sarawak Sdn Bhd , 2014 –

 

“I have never enjoyed such a wonderful course before. The Trainer has open not only my eyes but my heart and mind as well. I will definitely practice what I’ve learned from this course.”

  – Mark Lee Dah Tzaw, CIMB Bank (L) Ltd,  2009 –

 

“I’ve rediscovered myself, my strengths.  I realised that I have the potential to be what I want to be; that it begins with me: the man in the mirror. I’ll look at the reflection more often now and be the best that I can be.”

             –Jamil, MARA

 

“I know that I need to change some of my behaviour. It’s also important to apologise when I am wrong; this will take a lot of courage.”

  –Dennis, Topgroup Industries

 

“I will be able to handle work-related problems better after attending this course.”

– Zait Aivian Yue Yacub, Sarawak Energy Berhad, 2017-

 

“I have learned lots of attitudes, behaviors and emotional control, there are somethings that need to be changed and improved. Thanks to the facilitator.”

 -Faridah Abdul Wahab, First Solar Malaysia Sdn Bhd, 2014 –

 

“It was good and I was really aware on the issue of how to handle emotion, to be positive and communicate well. This course has opened up my mind and help me a lot, as a new staff in Sime Darby Healthcare and it can be used for a whole life!

 – Nurul Adlina – Sime Darby Medical Centre Subang Jaya, 2010 –

 

“This workshop has caused me to put more ‘thought’ into some of the decisions and actions that I had made in the past, and I must say that it is not too late to change for the best.”

               – Harley Joseph Bunchol, Jabatan Pengangkutan Jalan, Sarawak , 2006-

 

“It gives me good ideas on how to treat our people with empathy. Thank you, you never failed me! “

                                                                  –Michael Hii, Yung Kong Galvanising Industries Behad , 2000

 

“Kursus ini sangat baik kerana ia dapat memotivasikan diri serta banyak memberi pengetahuan dan kemahiran yang berguna untuk saya memperbaiki diri.”

                                                            –Khairol Anuar, Yung Kong Galvanising Industries Behad, 2003

 

“It’s a natural and down-to-earth topic. It helps me to realize the little things that I neglect in my workplace and family life which I now realize that it was indeed very important.”

  –Nunik Asim, SESCO, Miri

 

“I gained knowledge from  the communication exercises.”

– Delia Kirieng, Pullman Kuching & Miri, 2017 –

 

“It is a very good course to improve communication & presentation skills.”

– SME Development Bank Malaysia Berhad , 2015 –

 

“Excellent, a good mix of activities and learning. Good for building staff relationships & rapport. Looking forward to next year’s course.”

-Catherine Chen, Kuching Autistic Association, 2017-

 

 

It is very good training. Suitable for all employees to manage ourselves and our daily task regardless if it is at work or at home.

– Emmei Zuliana, Repsol Oil & Gas Malaysia, 2017-

 

Learned concepts that I have not come across before. Suggest Supervisors/ Managers to also attend this course since it will help us to apply our time management knowledge gained from this course if we have their support.

-Siti Shahnanim Hashim, Repsol Oil & Gas Malaysia, 2017-

 

“Learn how to handle our daily stress in job or family and become a person with more integrity.”

– Hendry Ak Albert Bennet, Sibu Municipal Council, 2017-  

 

Perfectly done. Suggest to recommend it to my relatives & friends.”

– Frankie Jampi, Sibu Municipal Council, 2017-

HUMAN RESOURCE TRAINING

 

“Interesting course by an experienced trainer.”

Bannister Ngumbang, Telekom Malaysia Berhad, 2017 –

 

“Valuable learning experience and can be used for future reference.”

– Nicholas Jevon Ron, Kuching Port Authority, 2017- 

 

“Trainer gave us a lot of real case example and explained patiently to all of us about the Domestic Inquiry Procedures throughout the workshop which led to  a clearer picture about Domestic Inquiry Procedures. Felt satisfied and thumbs up to the trainer!'”

– Cheryl Hoon, Quality Concrete SdnBhd, 2016 –

 

“This course is very useful for me as a branch secretary of the union. It teaches lots of things as a union such as, how to become an effective union officer & how to understand and communicate with members.”

-Ali Rahman Bin Mahmud, Syarikat SescoBerhad, 2014 –

 

“This course is a very informative course which enriched my knowledge. Facilitator’s hints and experiences were very helpful.”

-Hjh Kamariah Hj Abdul Rahman, Institut Perkhidmatan Awam Brunei, 2013 –

 

“Great course content, high capability trainer with solid experience making this course easy to understand and I’m able to bring it back for implementation.”

-Puwanat Wantanachaisaeng, Kemaman Bitumen Company Sdn Bhd, 2013 –

Very good experience and many new things and rules that I have learnt.

– Amirul Amin, Telekom Malaysia Berhad, 2017 –

 

Gained knowledge, able to understand our rights, what are the do’s & don’ts.

– Habsah bt Mawi, Telekom Malaysia Berhad, 2017 –

 

Very good knowledge, Very Good Program. Program seperti ini perlu diadakan untuk setiap ahli & pekerja. Penting.

– Hairol bin Jamal, Telekom Malaysia Berhad, 2017 –

 

Boleh jemput banyak lagi staff untuk mengetahui hal-hal yang berkaitan dengan perkerjaan.

– Mohd Azuan, Telekom Malaysia Berhad, 2017 –

 

Sangat baik untuk golongan Gen Y

– Safaruddin, Telekom Malaysia Berhad, 2017 –

 

All workers should join this course as it is a good course & serves as a reminder of our responsibilities & rights.

– How Chang, Telekom Malaysia Berhad, 2017 –

 

“The course is highly recommended to top management of SFCSB.”

-Dr.Alik Duju, Sarawak Forestry Corporation, 2017-

 

“Gained Knowledge to conduct appraisal on subordinate in an effective manner.”

-Ting King Boh, Sarawak Forestry Corporation, 2017–

 

“Very useful to improve appraisal process.”

– Leonard Baring, Sarawak Forestry Corporation, 2017–

ADMIN PROFESSIONALS TRAINING

 

“Lebih memahami kepentingan pengurusan pejabat, fail & rekod bagi mencapai visi, misi dan objektif syarikat.”

-Norliza Mohd Basri, Damansara Assets, 2017-

 

“I gained a valuable learning experience of filing skills which I can apply to my workplace with a more effective and efficient way.”

-Phang Chan Li, Harbour-Link Logistics, 2016-

 

“For me, the workshop was very useful for everyone whether they are directly invovled with filing job or not.”

 – JyssikaDokkiaAnakUta, Harbour-Link Logistics, 2016-

 

“Giving me a lot of ideas on how to improve the way of filing, in the appropriate way.” 

– Norain Haji Saman, Institut Perkhidmatan Awam Brunei, 2015 –

 

“Has given me a clear view on how important is filing which has been overlook by the management. Finally realize that even a clerk is important to an organization.”

       – Adelin Augustine, Asian Supply Base Sdn Bhd , 2009 –

 

“I have learn more about PNC documents, proper way of filing and I had a wonderful experience training.”

              – Kavita Muthuveeran, Sime Darby Medical Centre Subang Jaya Sdn Bhd  , 2009 –

 

“Enhance my skills more, and gaining new ways of office management.”

                                                            – Calistus Clyton Heston, Malaysia Airports Holdings Bhd , 2008 –

 

“It is an eye opener course for me to understand office management skills and the right method for filing and records in your office.”

                                          – Jaime Kavitha A/P Rachikatas, Newfields Property Management Sdn Bhd , 2008 –                                                                         

 

SALES, MARKETING & SERVICE TRAINING

“To give me more confidence to handle visitors/customers/staff in a good mood & manner. To understand the working etiquette, always think positive, happy working with SFC and always smile.”

Fedelina Ling, Sarawak Forestry Corporation, 2017-

 

“Teach me a lot of knowledge and make me wake up to improve my service next time.”

– Rabuah Lelek, Sarawak Forestry Corporation ,  2017  –

 

“It is   an excellent  course. By attending this course, I know what I should improve and what I need to get rid of in order to give a great customer service.”

– Mathew Parie, Sarawak Forestry Corporation , 2017   –

 

“Good and learn about the ‘need-to-know’ for all who deals with customer service.”

Mohammad Hatmi B. Kamaruzaman, Syarikat Sesco Berhad, 2017-

 

“The course has taught me to improve my communication skills which will benefit me when handling with customers.”

– Leeroy Gayok, Syarikat Sesco Berhad, 2017

 

“It is a good course on Customer Orientation considering it being the first of its kind. It acts as an eye-opener especially on the ‘internal customer’.”

– Ida Rahayu Yusuf, Syarikat Sesco Berhad, 2016-

 

 

“This course was interesting and I hope someday I will become wiser  and more knowledgeable in the future.”

– Mohd Izzat Nurulhaq, Sarawak Forestry Corporation, 2017 –

 

“The training is very good and effective in my job. I can do implementation on what I have learned for 2 days to upgrade myself in my career.”

   – Ruku Ak Sandi, Sarawak Forestry Corporation, 2017 –  

 

“I’m glad to be chosen to participate in this workshop because it help me to improve myself.”

– Mislan Samiran, Sarawak Forestry Corporation, 2017 –

 

Valuable course to be implemented in workplace.”

– Dahlia  Mokhtar, Sarawak Forestry Corporation, 2017 –

 

Fun, Exciting & Awesome

 – Ritchie Francis, Sarawak Forestry Corporation, 2017

 

This is a good training to improve my communication skills. I really enjoyed this training.

– Chad Bready Ak Jesua, Sarawak Forestry Corporation, 2017

 

Trainer has an ability to recognise us very well, my total overall comment for him is, He is AWESOME! Enjoyed this fun & fruitful course.

-Stephanie Sharon, Sarawak Forestry Corporation, 2017

 

 

“I enjoyed the course a lot.”

– Janet Ho, Hock Seng Lee Construction Sdn Bhd, 2017 –

 

“Better understanding of 4 buying personalities.”

-Irene Kho, Hock Seng Lee Construction Sdn Bhd,  2017 –

 

“Gain good & interesting knowledge. Thanks.”

– Florence Anak Jead, Hock Seng Lee Construction Sdn Bhd, 2017  –

 

“It is a very good training session.”

– Chong Siaw Hua, Hock Seng Lee Construction Sdn Bhd,  2017  –

“Great opportunity to know more on what to say during tele-marketing rather than just calling people without strategies. Structured pitches can help a lot especially for beginners to build your confident level.”

Tiffy Patan, RobMel Ventures , 2017-

 

“Really liked that trainer gave realistic & relevant examples from his past tele-marketing experience! Feeling motivated to do tele-marketing now, with his useful tips.”

Khoo Iri, RobMel Ventures- Year 2017-

 

TEAMCRAFT EXPERIENTIAL LEARNING

 

“The team building program is good for a refreshment on the vision, mission and the corporate value of my agency.”

– Abdul Khalid B. Abdul Talip, Sarawak Timber Industry Development Corporation, 2017 –

 

Good team work planning method to solve the problem”

                                                                         – Lahan, Frontken East Malaysia, 2017-

 

“It is a great team-building programme for professionals. The objective is clear and the carry home message is very useful.”

Brooke Dockyard & Engineering Works Corporation, 2017-

 

“The team came back with full of excitement and motivation. It was a well-organized event that got the team to work in a fun and enjoyable way. They cannot express how much they have learned from the dynamic-management activities especially the amazing race, teamwork and communication practices. This has definitely brought the team together with the maximum learning effectiveness. We take this opportunity to thank you and your team for the effort and job well done.”

– Pullman Kuala Lumpur Bangsar , 2015 –

 

“Good in a way that my staffs are sharing ideas and thoughts to complete their mission in reality.”

– Progressive Technology Engineering SdnBhd , 2015 –

 

 “Enhanced motivation and teamwork spirit in any organization. Every little thing plays a vital role and it makes a huge difference.”

– Kuching Authistic Association , 2014 –

 

“I have learned a lot on how to work together, with each other and become a good team member. Makes me more confident with myself when facing a problem or doing a job. Besides that, I also believe in myself that ‘I can do everything’. This program also teaches me on how to bring our Maxtrack team to grow up and be successful.

– Maxtrack (KCH) SdnBhd ,  2014 –

 

“This reunion course on team building is an excellent course as it is not hectic & manages to gauge close relationship among the participants.”

JemmoiBaie , Telekom Malaysia Berhad , 2013 –

 

The teambuilding trainers have been able to relate to our management, officers and also support personnel, while their modules are tailored to the needs of the audience.  Never once has an activity been repeated.  New and original activities are also constantly created and MRS has gone beyond the usual teambuilding practices of inculcating teamwork and communication, to also include activities that address fears, organizational change and risk management.”

– Sarawak Biodiversity Centre , 2012 –

CERTIFICATION PROGRAMS

 

“The course is quite good for me to gain the experiences and knowledge and I will apply to my daily task. Thank you.”

Welino anak Wisen, Kyowa Suntech Precision Works, 2017

 

“To expose my knowledge more deeply and in detail regarding the managerial program.”

Edward Anak Patrick Muyang, Kyowa Suntech Precision Works, 2017 –

 

“Great learning & information sharing.”

Wong Siet Kiaw, Kyowa Suntech Precision Works, 2017

 

Alert my awareness to the importance of management skills.”

Famila Anak Untam, Kyowa Suntech Precision Works, 2017

 

“Very useful and relevant to our company for the program.”

Edward Anak Patrick Muyang, Kyowa Suntech Precision Works, 2017

 

“Expose us to the micro knowledge on management.”

Anthony Anak Sigoh, Kyowa Suntech Precision Works, 2017

 

‘Very good training for managerial level and examples provided were very practical’

Samsur Kamal, Hirose Electric, 2017-

‘There wasn’t too much theory base but more to practical thinking base’

-Ganeswaran, Hirose Electric, 2017-

 

‘The lecturer & facilitator were very well prepared. Lecturer was very good in her profession and showed so relevant examples.’

-Tai Youn Bin, Hirose Electric, 2017-

Fun, enlightening and an overall great program for all administrative professionals. If you’re not taking it, you’d be missing out!”

Othilia Hee Teck Mei, Swinburne University of Technology Sarawak, 2017 

 

“A refresher course that benefit my understanding.”

Dollyrissia Lainers, Swinburne University of Technology Sarawak, 2017 

 

Life – changing.”

Kenneth Abell John, Swinburne University of Technology Sarawak, 2017 

 

“More simulation experience.”

Melissa Omar, Swinburne University of Technology Sarawak, 2017

 

“Overall, the course is good and it benefits me. It is suitable to be applied at my workplace & to myself as well.”

Lucilla Mary Joseph, Syarikat SESCO Berhad, 2017

 

“Excellent and skills enhancement focused.”

Valentine Henry Colin Belaung, Swinburne University of Technology Sarawak, 2017

Valuable for me at my workplace.”

Nooraini Yakub, Syarikat SESCO Berhad, 2017

 

“Informative. I am able to practise and implement what I have learnt on my daily work.”

Dayang Salwa Abang Nawawi, Swinburne University of Technology Sarawak, 2017

 

“Very fun.”

Chin Mang Ting, Pertama Ferroalloys Sdn Bhd, 2017 

 

“The structure and the style of delivering the training are interesting.”

Chua Jia Ni, Swinburne University of Technology Sarawak, 2017 

 

“Trainer is very personable and interactive during training.”

Leandra Sagah, Swinburne University of Technology Sarawak, 2017

 

“The course provide an essential tools to be used throughout my career.”

Muhd. Tarmizi Abdul Hamid, Syarikat SESCO Berhad, 2017 

 

“This course had add value to my work field areas, new experience, new knowledge and a stepping stone for my career. Thank you so much.”

Clare Benedict, Sabah Air Aviation, 2017 

 

“Facilitator did great job of encouraging participation. Her enthusiasm is infectious. Day 3 content was most useful. The conflict management discussion could easily be applied in workplace.”

Heidi Collins, Swinburne University of Technology Sarawak, 2017

NATIONAL ADMIN PROFESSIONAL CONFERENCE

 

Increasing the awareness on innovative issues 

Faraedayu Zulkifley, Bank Negara Malaysia –

 

Even Superheroes Need Good Nutrition

– Celine Loh, Robert Bosch Automotive Steering –

 

Learned & gain valuable inputs & idea from speaker from various background/experiences

 – Jane Gan, Infineon Technologies (Malaysia) – 

 

It has enhance my knowledge in the related fields

– Helen Abdillah, Regional Corridor Development Authority (RECODA) –

 

The quality of the trainers. Overall it was a good panel of trainers

Leong Khai Hoon, First Solar Malaysia Sdn Bhd – 

 

Branding 

– Annie Cheah, ExxonMobil Exploration and Production Malaysia- 

 

Women & Money

– Dyg Nornizam Binti Abg Suhaili, Pejabat Setiausaha Kewangan Negeri Sarawak – 

 

Difference with Gen X & Gen Y, how to face them

– Sukma Murni Binti Adnan, Perbadanan Menteri Besar Kelantan – 

 

Super A Team – super skill- clear communication 

–  Helen Sunta, Sarawak Shell Berhad Malaysia – 

 

Give me a lot of knowledge and more innovative towards my work

– Kang Wil Na, Siliconnect Technologies –

 

Making new acquaintances and learning in a fun & comfortable environment

– Jennifer Tang, Poh Yong Tiles Industries Sdn Bhd –

 

Connection, communication and meeting new friends

– Zuraiza Sharkawi, Swinburne University of Technology Sarawak – 

 

Various experience and good speaker

– Audrey Ngiaw, Swinburne University of Technology Sarawak- 

 

Networking

Nina Syafena, FC Ltd Company –

 

Sharing the knowledge and new information to our colleagues

Misni bte Daimin, State Financial Secretary Sarawak – 

 

Give good knowledge to become a good & professional administrator

Missiah Johari, Syarikat Sesco Berhad – 

 

Closing the generation gap by understanding the generation Y –

Helen Khoo, Sarawak Energy Berhad –

 

Getting more idea and knowledge on how to deal with management and team. The battle of work vs distraction

– Sonney Jenoviny, Syarikat Sesco Berhad – 

 

The topics makes me come out with future plans and ideas on how to make my organization the best working environment

–  Khairun Nisaq Binti Abdul Barri, Exxon Mobil Exploration & Production Malaysia – 

 

Meeting new friends 

– Shirley Wong, Petron Malaysia Refining & Marketing Bhd – 

 

To be inspired by others (When listening to others)

– Anonymous –

 

Options on solutions can be applied to our tasks; introduction to the unknown facts

– Emily Yap, Sarawak Information Systems Sdn Bhd- 

 

The knowledge on how to adapt to environment and emotions at workplace

– Nor Azura Husain, Pelaburan Hartanah Berhad –

 

The game changer really motivated me

– Rohaya Thani, SME Ordinance Sdn Bhd –

 

Energetic

– Masitah Zainuddin, Petronas Chemical LEDP Sdn Bhd –

 

A refreshing session to start-up again on job role

– Faraedayu Zulkifliey, Bank Negara Malaysia –

 

Get to meet other Secretaries / PAs from various organizations

– Lorna Augustine, Sarawak Energy Berhad –

 

Networking with participants from other organization

– Sylvia anak John Nawang, Ministry of Infrastructure Development and Communications- 

 

How to Power Pack Your Communications and How to Leverage on the Strengths of Your Team

– Norsalawati Binti Muda, Sarawak Energy Berhad- 

 

“Try to be selfish sometimes” and “You must respect others first before you want others to respect you”

–  Noveena Tanot, Syarikat SESCO Sdn Bhd –

 

The quality of the speakers and topics discussed

– Tcassandra Iis Gerard, Sara Resorts Sdn Bhd –

 

Gained self-confidence to speak on stage

– Lim Mei Ling, Sarawak Energy Berhad –

 

Emotional Intelligence 

–  Ma Tai, Ministry of Welfare, Women and Family Development –

 

Priority and focus management topic is very valuable for my job scope

– Elizabeth Gaon, One Medicare Sdn Bhd –

 

Opportunities to improve and opportunity to bond with other secretaries be it from Sarawak, Sabah or West Malaysia

– Josephine Reginald, SALCRA –

 

Networking and re-energizing, plus enhanced my awareness to working better with others

– Pauline Moses, State Financial Secretary’s Office –