Achieving Administrative & Secretarial Excellence
When we look at the current challenges faced by many administrative professionals, it is all about facing changes with confidence, seeking for inspiration and creativity to be better or to make a difference, revolving around the rapid changes in technology, discovering one’s potentials and working as a positive team!
Course Outline:
MODULE 1: Understanding Yourself Better
MODULE 2: Enhancing Our Present Role & Knowing Our Future Role
MODULE 3: The Matching Boss
MODULE 4: Leadership Skills
MODULE 5: Efficiency vs. Effectiveness
MODULE 6: Your Communication Personality
MODULE 7: Ways to Speak More Confidently and Effectively
MODULE 8: Listening is Power
MODULE 9: A Refresher on Shorthand