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Fundamentals of Good Business Writing

Communication is essential in every aspect of life and good communication skills are indispensable in today’s fast-paced world! At the workplace, written forms of communication are especially crucial as you are likely to prepare various forms of business documents or possibly, proofread and edit such documents. Hence, strong business writing skills should be under the belt of every employee.

We will show you how to plan, organise and write business correspondences that can be easily understood and acted on. You will be taken through the meticulous tasks of collecting and evaluating information; pre-writing, writing, and revising; and using accurate language and precise vocabulary relevant to your industry.

This will accelerate your performance as a communicator who can write collaboratively while articulating ideas and opinions easily.

You will discover that you too can maximise your own writing style to enhance the concepts of communication productivity at the workplace today. A practical hands-on programme, you will be working through several practice sessions to reinforce your learning experience and equip yourself for the demands of your profession.

Course Outline:

PART 1: Writing Business Correspondences

– An Overview

– Knowing Your Audience

PART 2: Business Correspondences Made Easy

– Structuring Your Professional Emails & Letters

– Using Language Effectively

– Denying a Customer Request Politely

– Branding & Visual Image

PART 3: Summarising & Presenting the Group Projects

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