“Ah, this (insert manager’s name here) is a nightmare!” is probably the last thing you’d want to hear your employees say about you. But on the other end of the spectrum, you might faint at the thought of your company’s performance going down the drain because coming to work became more of a social gathering rather than a proactive journey to achieving the company’s goals. Management balance is key here and often, the focus nowadays is on managing the people rather than the work itself because without the people, long-term success remains a dream (Lipman 2018).
But maybe we should look at just 5 things highly successful managers do.
#1 : Build and develop strong interpersonal relationships!
Employees want a manager that they can respect. One who shows and exemplifies integrity, honesty, care and dignity in their work and all their interpersonal relationships especially at work. Hence, managers need to take intentional steps towards building relationships with those under their care.
#2 : Communicate effectively with others!
Managers need to communicate effectively with other employees by ensuring that they listen and encourage two-way feedback. This means that managers need to be open to receiving and accepting feedback from others as this will encourage a healthy environment of open feedback.
#3 : Set the example and standard!
A successful manager is one that leads by example and sets the pace at the workplace through their own behaviour as well as expectations. If what they say is what they do, employees would be able to see that this is a manager that means business.
#4 : Empower and build up those under you!
Empowering and building up those under a person’s supervision and care can really make a difference as employees are more likely to feel appreciated and a part of the bigger picture. Often, a part of this is providing employees with regular opportunities to train and develop themselves to be the best they can be.
#5 : Create a positive work environment!
A work environment that is conducive and at the same time, positive, should be created. This can be done through encouraging the practice of positive habits and positively reinforcing employees. Managers need to play their part in setting this positive tone in the workplace to make sure that employees are happy at work.
Being a manager is no easy task and is definitely not for the faint-hearted. However, at MRS, we know how to help. Join us for our certification programme specifically for managers – The Certified Managerial Program – in collaboration with Swinburne University of Technology (SUTS) – to develop yourself as a manager and set the example to those under you to keep improving themselves too.
References
Lipman, V 2018, ‘Management is 10% work and 90% people’, Forbes, 2 March, viewed 10 July 2019, <https://www.forbes.com/sites/victorlipman/2018/03/02/management-is-10-work-and-90-people/#645e6f706f0c>.
Bornstein, A 2019, ‘Small team? No problem. Here’s how to multitask with efficiency.’, Entrepreneur, 30 April, viewed 10 July 2019, <https://www.entrepreneur.com/article/331233>.
Heathfield, SM 2018, ‘Tips for effective management success’, The Balance Careers, 17 November, viewed 11 July 2019, <https://www.thebalancecareers.com/tips-for-effective-management-success-1916728>.
About the author
Melissa Ann Liew holds a Degree in Bachelors of Business (Accounting) from Swinburne University of Technology (SUTS). She is currently pursuing her postgraduate studies at SUTS, in ACCA, to progress further in her journey to becoming a Chartered Certified Accountant.
She is currently also doing content writing for MRS Management.
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