Leadership & Essential People Management Skills
People management skills top the agenda for Leaders who wish to achieve sustainable success.
In almost all jobs, your people skills – also known as “soft skills” – have as much of an impact on your success as your technical skills.
Your technical skills and expertise may have got you the job, but they won’t keep you in it. Today’s leaders are increasingly taking responsibility for nurturing and developing their people. As the information age unfolds, leaders are also recognising the importance of needing to improve their people management skills.
This course gives you a toolkit of essential skills and techniques that can be applied back at the workplace. Upon returning to work, you will feel more confident in your leadership and people management skills and abilities.
Course Outline:
MODULE 1: Leadership Style Diagnosis
MODULE 2: Leadership Style 1
MODULE 3: Leadership Style 2
MODULE 4: Essentials of People Management
MODULE 5: People Communication Skills I
MODULE 6: People Communication Skills II
MODULE 7: Emotional Intelligence (EQ) in People Management
MODULE 8: Team Development
MODULE 9: Managing Difficult People