“Ducks Quack, Eagles Soar for Administrative Professionals”
“Change is the law of life; and those who look only to the past and present are certain to miss the future”. (J.F. Kennedy).
In the past, change was mainly contributed by change in work process, new equipment and mass production to name a few. However, in the last couple of years changes in technology, influence of social media and most importantly the advent of Gen Y into the workplace has caused challenges to the structure, employees, business approach and organisational set-up. These tech-savvy individuals are a challenge or nightmare depending on an individual’s perception.
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