Professional Phone Etiquette : Essential Skills For Secretary

Posted by on Sep 15, 2012 in MRS News | 0 comments

Putting a customer on hold is a tricky art to master for secretaries on the phone a lot. Learn This video shows how to put someone on hold from a communications specialist.

It is true that a good secretary needs to have great skill in handling phone call for her boss. But there are more skills that a good secretary should have.

Check out from our course here:

Source: Youtube

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